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Market Research Methodologies

Experience | Information Needs | Decisions

 

Customer Knowledge


Click on any link in the Methodologies drop-down box above to find out more about what tools might be best for you. Then, call or e-mail us and we’ll create a customized methodology matched to your strategy and information needs. We’ll also be happy to suggest the best possible method to get more for your money.

The following are various custom studies MPI has completed for its clients using various methods such as mail, e-mail, online, CATI telephone, focus group and one-on-one interviews.

 

  • Advertising evaluation
  • Group facilitation In-depth/executive interviewing
  • Brainstorming/problem solving
  • In-home use studies
  • Concept testing
  • Mystery shopping
  • Creative idea generation
  • Observational research
  • Customer loyalty assessments
  • Pricing studies
  • Customer satisfaction studies
  • Product tests

 


Resources

Non-Traditional Approaches to Customer Understanding

Critical Information Needs

 

 


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